About Us

Who are otaku-games.com?


otaku-games.com is run by a dedicated team of people based right in the heart of Asia, Hong Kong. We began in February 2000 and have customers based throughout the world. We provide Japanese Retro Video Game products worldwide. To stay in touch please check us out on Facebook.



Our Mission?


We aim to provide our customers with a comprehensive selection of merchandise, outstanding customer service, short order fulfillment times and competitive prices.

otaku-games.com prides itself in customer satisfaction. We strive by all measures to have your inquiries responded within a few hours and not exceeding 24hrs on working days. Our enthusiastic staff is more than happy to answer any questions that you may have.



What is otaku-games.com?


otaku-games.com is an online store specializing in Japanese Retro Video Game products. We’re based in Hong Kong and offer world wide shipping. We’re constantly on the lookout for new items to offer to our customers!

Much of our stock can’t be bought elsewhere in the world as we’ve sourced it directly from countries such as Japan & Hong Kong. Often we’ll stock limited quantities of an item, so if you see something you really like, it’s best to get in quickly!



Our vision?


otaku-games.com is committed to be one of the world's leading online retailers for Japanese Retro Videogames. By virtue of our easy navigable web store, comprehensive product catalog and professional staff, to guild our customers with a thoughtful shopping experience.



How did you get your name?


With our name we want to emphasize that we sell Japanese game related products.  Otaku (オタク) is a Japanese term for people with obsessive interests in their hobby, most commonly in game, anime and manga fandom. That's how we came up with and chose otaku-games.com.



Is it safe to buy from you?


Yes, most definitely! We accept secure card payments via established card processors. We keep all your personal details safe and secure, and never pass them on to third parties. No credit card details are safed on our servers.

We believe in a friendly, personal and efficient approach to customer service. If you contact us you’ll be straight in touch with one of the team, with no automated responses!



To all of you, from all of us at otaku-games.com - Thank you and Happy Shopping!



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